FastFiber considers that the existence of a sustainability policy is mandatory to guarantee the company’s long-term viability, development and growth and assumes environmental, social and governance (ESG) best practices as a part of sound business management, preserving the Company’s reputation and integrity.
Creating a culture of sustainability requires, in addition to the concern with economic performance, efficient risk management and responsible decision-making that takes into account the well-being of the stakeholders, the community and the environment.
FastFiber makes efforts to minimize the negative impacts on natural resources and the environment, committing itself to the continuous improvement of the ESG performance of the operations and the fulfillment of all relevant legal and regulatory requirements. The ESG Policy is based on the principles and values of ethics and integrity contained in the Company’s Code of Ethics and Conduct, that guides FastFiber’s activity, and which the Company believes to be the basis for the establishment and consolidation of solid and of trustful relations with all stakeholders.
The Code of Ethics and Conduct includes Diversity, Equity and Inclusion (DEI) objectives, namely the anti-discrimination and harassment prevention policy. It also deals with corruption prevention measures under the General Regime for the Prevention of Corruption and Related Offences (RGPC), under which the Plan for the Prevention of Risks of Corruption and Related Infractions (PPR) was developed. The Code of Ethics and Conduct also includes information on the whistleblower channel and enforcement mechanisms, as well as rules on the protection of internal and external whistleblowers. External stakeholders can report any situation or suspected irregularity by emailing two members of the Management Team (ceo@fastfiber.pt, cfo@fastfiber.pt, cmo@fastfiber.pt, cto@fastfiber.pt and generalcounsel@fastfiber.pt). If the target of the complaint is a member of the Management Team, it should be sent to the CEO and General Counsel. If the concern involves the CEO or General Counsel, the complaint should be sent to the Chair of the Board of Directors, via e-mail to: chairmanfastfiber@nhip.nl
Check here the Annual Assessment Report for 2024, which is the result of the compliance with the obligations of the Plan for the Prevention of Risks of Corruption and Related Infractions (PPR).
FastFiber ESG Goals 2026 and onwards
Environmental
- Average monthly water consumed up to 0,413m3/occupant;
- Average landfill waste diversion rate of 50% (at least) to be monitored monthly;
- Achieve the following Scope 1+2 (market based) Emissions Reduction Factors considering 2023 baseline (53 tCO2eq):
| 2026 | 2027 | 2028 | |
| Emissions Reduction Factor | 0,80 | 0,70 | 0,60 |
- Roadmap to achieve the goal of net-zero carbon emissions by 2050:
By the end of 2026
- Based on the performance of more comprehensive emissions calculations:
- Redefine baseline and scope 1+2 emission reduction targets, if necessary, as well as the respective action plan;
- Decide on the relevance of setting a specific Scope 3 emission reduction target and its action plan;
- Check any gaps and define the actions needed to achieve the objective of net zero carbon emissions by 2050.
By the end of 2027
- Have a car fleet with a proportion of combustion vehicles equal to or less than 50%.
By the end of 2035
- Have a car fleet with a proportion of combustion vehicles equal to 0%.
Social
- Achieve at least 3000 training hours annually, gender balanced and including training on ESG;
- Zero accidents at the office with medical leave;
- Zero accidents at the construction site;
- Prepare succession plans for all managers and begin their implementation according to the identified level of risk.
Governance
- Not to be subject to any material complaint;
- Not to be subject to any formal litigation process;
- Not to be considered responsible for any wrongful activity reported through the whistle blower protection program.
Highlights of 2025 ESG Report
FastFiber publishes an annual ESG Report assessing the Company’s performance across Environmental, Social and Governance dimensions. In 2025, the following key achievements stand out:
Environmental:
- Continued certification of the Environmental Management System in accordance with ISO 14001:2015, with zero non-conformities, reinforcing the Company’s commitment to sustainability.
- Approximately 17% reduction in average monthly water consumption per occupant compared to the defined target, reaching 0.343 m³/occupant/month.
- Average landfill waste diversion rate of 53%, exceeding the annual target of 45%.
- Scope 1+2 (market-based) carbon emissions below the established target, totaling 39.39 tCO₂.
- Completion of a comprehensive Scope 3 emissions assessment, demonstrating a 22% reduction between 2021 and 2024, particularly in the purchased goods and services and capital goods categories.
- Continued transition towards a more sustainable fleet, with preparations to replace five additional diesel vehicles with electric vehicles in 2026, advancing the objective of maintaining ≤50% combustion vehicles.
Social:
- Continued certification of the Occupational Health and Safety Management System in accordance with ISO 45001:2018.
- Implementation of a psychosocial risk action plan, including strengthened internal communication, training in effective communication and time management, and the sharing of well-being-related information.
- Zero office accidents resulting in medical leave.
- Completion of 3,135 training hours, exceeding the annual target of 2,500 hours, with balanced gender participation and ESG-focused content.
- Achievement of the objective of at least 10% of employees under the age of 30.
- Launch of development and succession plans for the executive management team, focused on strengthening strategic leadership and the long-term sustainability of the organization.
- Launch of development and succession plans for all employees, addressing growth potential and succession risks.
- Continued team-building initiatives, including corporate events such as the 5th anniversary celebration, popular festivities, walking activities, shared meals, and the Christmas party, fostering teamwork and collaboration.
- Promotion of community development through initiatives such as the Donated Books Market, donation of toys and books to social institutions, and volunteering with SEMEAR, harvesting over 80 kg of produce and preparing food hampers for people experiencing homelessness.
Governance:
- Successful maintenance of the Quality Management System certification in accordance with ISO 9001.
- Revision of the Code of Ethics and Conduct and implementation of new procedures for third-party assessment, management of gifts and hospitality, and conflicts of interest, strengthening corruption prevention.
- Absence of material complaints, legal proceedings, accountability for unlawful practices, or reports through whistleblowing channels.
- No financial or in-kind political contributions, in line with governance policies.
- Strengthening of cybersecurity measures, with an external assessment increasing the maturity level from 1.8 (bronze) to 2.1 (silver), ensuring that all detected cyberattacks were automatically blocked with no operational impact.
- Preparation for compliance with the NIS2 Directive through gap analysis and development of an action plan.
- Publication of the Annual Report on the General Regime for the Prevention of Corruption, reinforcing transparency and accountability.
Sustainable Development Goals – SDG
The goals defined by FastFiber regarding ESG are in line with the topics chosen by the UN for the promotion of sustainable development (SDG). FastFiber identifies 7 SDG for which it considers having a positive direct impact:
